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Shipping and returns

Delivery timelines, free shipping rules, and our 30-day return policy.

Shipping policy

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Manage your Pro plan, billing date, and benefits.

Pro details

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Quick answers

Top questions from members

  • How FuelHouse Pro Works

    Pro membership is $9.99 a month, billed monthly through Stripe. You can cancel anytime from your account settings and you keep Pro benefits until the end of the cycle you already paid for. Pro membership unlocks: 15%

    Read in the FAQ
  • Shipping Information

    We ship from a single fulfillment partner in the United States. Phase 1 is United States only. Standard shipping is a flat $6.99 on orders under $50, free on orders over $50. Pro members get free shipping on every ord

    Read in the FAQ
  • Returns and Refunds

    You have 30 days from the order date to request a refund on unopened items. We process refunds back to the original payment method within 5 to 7 business days of receiving the returned package. For subscription orders,

    Read in the FAQ
  • Managing Your Subscriptions

    Each subscription bills monthly on its own anniversary date. You can have multiple subscriptions running with different cart contents and different bill dates. From Account Subscriptions you can: Pause any subscripti

    Read in the FAQ
  • Contact Us

    The fastest path is the contact form at [/contact](/contact). Our support team typically replies within one business day. You can also email support@fuelhousesupplements.com directly. For account and order questions pl

    Read in the FAQ
  • How reward credits work

    Pro members earn reward credits on every order, calculated against the final paid total after Pro and subscribe discounts. Credits land in your account within 24 hours of order fulfillment and can be applied to any futur

    Read in the FAQ

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Other ways to get in touch

Order-specific questions are fastest by email. Include your order number for the quickest reply.