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Pick the topic that matches your question or send our team a message. Our average reply time is under one business day.
Shipping and returns
Delivery timelines, free shipping rules, and our 30-day return policy.
Shipping policyContact our team
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Open the contact formQuick answers
Top questions from members
How FuelHouse Pro Works
Pro membership is $9.99 a month, billed monthly through Stripe. You can cancel anytime from your account settings and you keep Pro benefits until the end of the cycle you already paid for. Pro membership unlocks: 15%
Read in the FAQShipping Information
We ship from a single fulfillment partner in the United States. Phase 1 is United States only. Standard shipping is a flat $6.99 on orders under $50, free on orders over $50. Pro members get free shipping on every ord
Read in the FAQReturns and Refunds
You have 30 days from the order date to request a refund on unopened items. We process refunds back to the original payment method within 5 to 7 business days of receiving the returned package. For subscription orders,
Read in the FAQManaging Your Subscriptions
Each subscription bills monthly on its own anniversary date. You can have multiple subscriptions running with different cart contents and different bill dates. From Account Subscriptions you can: Pause any subscripti
Read in the FAQContact Us
The fastest path is the contact form at [/contact](/contact). Our support team typically replies within one business day. You can also email support@fuelhousesupplements.com directly. For account and order questions pl
Read in the FAQHow reward credits work
Pro members earn reward credits on every order, calculated against the final paid total after Pro and subscribe discounts. Credits land in your account within 24 hours of order fulfillment and can be applied to any futur
Read in the FAQ
Reach a human
Other ways to get in touch
Order-specific questions are fastest by email. Include your order number for the quickest reply.
- Emailsupport@fuelhousesupplements.com
Replies within one business day.
- Live chat
Launching soon.
For now, the contact form is the fastest path.
